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AnA?lise de todos os processos, permitindo a transformaA�A?o dos mA�todos de trabalho no dia-a-dia das organizaA�A�es tornando-os mais A?geis, simples e focados na entrega de um serviA�o de qualidade, tendo como pressuposto fundamental a melhoria de funcionamento e a reduA�A?o de custos

A OUTConsulting atravA�s dos seus serviA�os ajuda a transformar as empresas garantindo que todo o seu know how, bem como, as ferramentas de anA?lise sejam entregues A�s suas equipas. Pretende-se que sejam encontradas soluA�A�es que proporcionem os seguintes impactos na vida das empresas:

[/fusion_text][separator style_type=”none” top_margin=”20px” bottom_margin=”20px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][content_boxes settings_lvl=”child” layout=”icon-on-top” columns=”2″ icon_align=”left” title_size=”18px” title_color=”#212833″ body_color=”” backgroundcolor=”” icon_circle=”yes” icon_circle_radius=”” iconcolor=”#00b8d4″ circlecolor=”#ffffff” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”#00b8d4″ outercirclebordersize=”1px” icon_size=”” icon_hover_type=”none” hover_accent_color=”” link_type=”” link_area=”” link_target=”” animation_delay=”” animation_offset=”” animation_type=”0″ animation_direction=”left” animation_speed=”0.1″ margin_top=”” margin_bottom=”” class=”” id=””][content_box title=”Alto desempenho” icon=”fa-line-chart” backgroundcolor=”” iconcolor=”#00b8d4″ circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”http://outconsulting.pt/wp-content/uploads/2016/08/icon_rapida_implementacao.png” image_width=”70″ image_height=”70″ link=”” linktext=”” link_target=”_self” animation_type=”” animation_direction=”” animation_speed=””][/content_box][content_box title=”RA?pida implementaA�A?o” icon=”fa-clock-o” backgroundcolor=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”http://outconsulting.pt/wp-content/uploads/2016/08/icon_alto_desempenho.png” image_width=”70″ image_height=”70″ link=”” linktext=”” link_target=”_self” animation_type=”” animation_direction=”” animation_speed=””][/content_box][/content_boxes][separator style_type=”none” top_margin=”20px” bottom_margin=”20px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][content_boxes settings_lvl=”child” layout=”icon-on-top” columns=”2″ icon_align=”left” title_size=”18px” title_color=”#212833″ body_color=”” backgroundcolor=”” icon_circle=”” icon_circle_radius=”” iconcolor=”#00b8d4″ circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”#00b8d4″ outercirclebordersize=”” icon_size=”” icon_hover_type=”none” hover_accent_color=”” link_type=”” link_area=”” link_target=”” animation_delay=”” animation_offset=”” animation_type=”0″ animation_direction=”left” animation_speed=”0.1″ margin_top=”” margin_bottom=”” class=”” id=””][content_box title=”Baixo custo” icon=”fa-arrow-down” backgroundcolor=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”http://outconsulting.pt/wp-content/uploads/2016/08/icon_baixo_custo.png” image_width=”70″ image_height=”70″ link=”” linktext=”” link_target=”_self” animation_type=”” animation_direction=”” animation_speed=””][/content_box][content_box title=”ReduA�A?o de custos de funcionamento” icon=”fa-check-square-o” backgroundcolor=”” iconcolor=”” circlecolor=”” circlebordercolor=”” circlebordersize=”” outercirclebordercolor=”” outercirclebordersize=”” iconrotate=”” iconspin=”no” image=”http://outconsulting.pt/wp-content/uploads/2016/08/icon_reducao.png” image_width=”70″ image_height=”70″ link=”” linktext=”” link_target=”_self” animation_type=”” animation_direction=”” animation_speed=””][/content_box][/content_boxes][separator style_type=”none” top_margin=”20px” bottom_margin=”20px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][fusion_text]

As soluA�A�es propostas sA?o, fundamentalmente, tailor made, destacando-se:

[/fusion_text][checklist icon=”fa-forward” iconcolor=”#00b8d4″ circle=”no” circlecolor=”” size=”18px” class=”checklist” id=””][li_item icon=”fa-check”]Necessidade de aumentar a produtividade/reduzir custos de funcionamento sem impactar o serviA�o[/li_item][li_item icon=”fa-check”]Necessidade de aumentar a capacidade das equipas de modo a crescer o negA?cio mas, sem recorrer a contrataA�A?o[/li_item][li_item icon=”fa-check”]Necessidade de standardizar processos e procedimentos entre diversas unidades da mesma empresa, standards que sejam simples, fiA?veis e eficientes[/li_item][li_item icon=”fa-check”]Necessidade de alinhar equipas em torno de objectivos comuns de modo a melhorar a sua performance. Preparar equipas para a mudanA�a[/li_item][li_item icon=”fa-check”]Conduzir inquA�ritos de satisfaA�A?o e realizar anA?lises de fidelizaA�A?o e retenA�A?o de clientes[/li_item][li_item icon=”fa-check”]Pedidos especA�ficos de introduA�A?o de uma cultura e ferramentas Lean numa organizaA�A?o, incluindo formaA�A?o[/li_item][li_item icon=”fa-check”]Pedidos de recursos outsource Lean Six Sigma de modo a substituir temporariamente recursos ou conduzir projectos orientados pelos clientes[/li_item][/checklist][/three_fifth][one_fifth last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””][/one_fifth][/fullwidth][fullwidth background_color=”#f8f9fa” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”0px” padding_bottom=”0px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”anchor_selector” id=””][one_third last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”#oferta” border_position=”all” border_size=”0px” border_color=”” border_style=”solid” padding=”” margin_top=”” margin_bottom=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”fusion-menu” id=”oferta_btn”][fusion_text]

Oferta

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Metodologia

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Foco

[/fusion_text][/one_third][/fullwidth][menu_anchor name=”oferta”][fullwidth background_color=”” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”2%” padding_bottom=”40px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][two_fifth last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”solid” padding=”10px” margin_top=”14px” margin_bottom=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”images_section” id=””][imageframe lightbox=”no” gallery_id=”” lightbox_image=”” style_type=”none” hover_type=”none” bordercolor=”” bordersize=”0px” borderradius=”0″ stylecolor=”” align=”center” link=”” linktarget=”_self” animation_type=”fade” animation_direction=”up” animation_speed=”0.7″ animation_offset=”top-mid-of-view” hide_on_mobile=”no” class=”images_section_img” id=””] [/imageframe][/two_fifth][three_fifth last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”solid” padding=”20px” margin_top=”14px” margin_bottom=”” animation_type=”0″ animation_direction=”up” animation_speed=”0.7″ animation_offset=”” class=”” id=””][title size=”3″ content_align=”left” style_type=”none” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]SERVIA�OS[/title][title size=”2″ content_align=”left” style_type=”none” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]

Oferta

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Para os nA�veis de requisitos anteriormente sistematizados, disponibilizam-se quatro tipos de serviA�os:

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PROCESS TRANSFORMATION
iniciativas de melhoria de processos utilizando a metodologia Lean Six Sigma. Alto impacto, com baixo investimento

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PEOPLE TRANSFORMATION
iniciativas de alinhamento de equipas para o aumento da sua performance. Inclui coaching

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OUTSOURCE SERVICES
Disponibiliza recursos experts em Lean Six Sigma para projectos/funA�A�es temporA?rias

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DATA ANALYSIS
ConduA�A?o de inquA�ritos de satisfaA�A?o, anA?lise de concorrA?ncia e anA?lise/modelaA�A?o de dados para programas de fidelizaA�A?o, campanhas e retenA�A?o de clientes

[/fusion_text][separator style_type=”none” top_margin=”20px” bottom_margin=”20px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””][/three_fifth][/fullwidth][menu_anchor name=”metodologia”][fullwidth background_color=”#f8fbff” background_image=”” background_parallax=”none” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”left top” video_url=”” video_aspect_ratio=”16:9″ video_webm=”” video_mp4=”” video_ogv=”” video_preview_image=”” overlay_color=”” overlay_opacity=”0.5″ video_mute=”yes” video_loop=”yes” fade=”no” border_size=”0px” border_color=”” border_style=”solid” padding_top=”2%” padding_bottom=”40px” padding_left=”” padding_right=”” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”no” menu_anchor=”” class=”” id=””][two_fifth last=”no” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”solid” padding=”10px” margin_top=”14px” margin_bottom=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” class=”” id=””][imageframe lightbox=”no” gallery_id=”” lightbox_image=”” style_type=”none” hover_type=”none” bordercolor=”” bordersize=”0px” borderradius=”0″ stylecolor=”” align=”center” link=”” linktarget=”_self” animation_type=”fade” animation_direction=”up” animation_speed=”0.7″ animation_offset=”top-mid-of-view” hide_on_mobile=”no” class=”images_section_img” id=””] [/imageframe][/two_fifth][three_fifth last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”solid” padding=”20px” margin_top=”14px” margin_bottom=”” animation_type=”0″ animation_direction=”up” animation_speed=”0.7″ animation_offset=”” class=”” id=””][title size=”3″ content_align=”left” style_type=”none” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]SERVIA�OS[/title][title size=”2″ content_align=”left” style_type=”none” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]Metodologia[/title][separator style_type=”single” top_margin=”15px” bottom_margin=”70px” sep_color=”#00b8d4″ border_size=”1px” icon=”” icon_circle=”” icon_circle_color=”” width=”10%” alignment=”left” class=”” id=””][fusion_text]

DIAGNA�STICO

Realiza-se um assessment, analisando-se a situaA�A?o existente e os principais processos de modo a identificar, com o mA?ximo de pormenor possA�vel, as a�?doresa�? da empresa e reduzir custos de funcionamento

No final, produz-se um relatA?rio estruturado bastante detalhado, com avaliaA�A?o e com recomendaA�A�es, definindo-se a soluA�A?o

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IMPLEMENTAA�A?O

Com base nesse relatA?rio, promove-se a implementaA�A?o de um plano de melhoria das medidas identificadas na fase de diagnA?stico, tendo em vista assegurar a sustentabilidade futura dos processos que forem alvo de anA?lise, com o respectivo acompanhamento da execuA�A?o da recomendaA�A?o

No sentido de contribuir para a melhoria do desempenho de cada empresa, o cliente pode avanA�ar para a implementaA�A?o, com ou sem o apoio da OUTConsulting. Pretende-se que qualquer que seja a opA�A?o, nA?o sejam necessA?rios investimentos nem perA�odos de implementaA�A?o que onerem a soluA�A?o apresentada e com impacto negativo no EBITDA

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Foco

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Com base numa metodologia de intervenA�A?o em processos e pessoas, com a revisA?o e padronizaA�A?o de procedimentos/processos e da prA?pria estrutura organizativa, promove-se a reduA�A?o do desperdA�cio nos processos e a maximizaA�A?o do retorno de valor para o cliente, com impactos tangA�veis significativos a curto prazo

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